AiCTIVE Management ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent services, visit our website, or engage with our business.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name, email address, phone number, and company details when you sign up for our services. Billing and payment information when you purchase our services.

b. Usage Data

Information about your interactions with our AI voice agents. IP address, browser type, and device details when you visit our website. Communication logs related to customer support inquiries.

c. Audio and Transcription Data

Voice recordings and transcriptions of interactions with our AI voice agents for service improvement and compliance.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our AI voice agent services. To process payments and manage customer accounts. To analyze and enhance system performance and user experience. To comply with legal obligations and resolve disputes. To communicate updates, promotions, or service-related information.

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following cases:

Service Providers: With trusted third parties who assist in service delivery, hosting, and payment processing. Legal Compliance: If required by law, legal processes, or governmental requests. Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access & Correction: Request access to or correction of your personal data. Deletion: Request the deletion of your personal data, subject to legal requirements. Opt-Out: Opt-out of marketing communications.

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and for marketing purposes. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

AiCTIVE Management

By using our services, you agree to the terms of this Privacy Policy.